Working with natural stone, as well as renovations and construction in general, requires serious planning, flexibility, and continuous adaptation.
Unlike mass-produced goods, stone products involve manufacturing, raw materials, and deliveries from various parts of the world. Production workload, international logistics, and seasonality all influence the schedule.
Upon confirmation of each order, we provide an estimated timeframe of a predictive nature, determined according to current availability, production workload, and the logistical situation at the time of the request.
In the event of changes arising from factors beyond direct operational control (transportation, quarrying and extraction, customs procedures, force majeure circumstances), the information is updated promptly.
The most common problem is not a long lead time.
The most common problem is late planning.
That is why we offer our control system “Smooth Execution”, which includes:
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Securing the order with a 50% advance payment
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Delivery once site readiness is confirmed
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Up to 6 months of free storage at our logistics base in Kresna
The timeframe may vary.
Control over the project does not.
How do we communicate timeframes?
Our working process is clear and predictable:
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We confirm an estimated timeframe upon order confirmation.
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We inform promptly in case of changes.
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We provide updated information upon request.
Transparent communication is part of a professional process.
The timeframe depends on which of the following situations applies:
1. The product is in stock in Kresna
If the item is available in our warehouse, it is prepared and dispatched according to current logistics workload up to a maximum of 3–4 working days.
2. The product is manufactured to order
When an order is produced specifically according to a request (BBQ, fountain, outdoor kitchen, custom-cut slabs for window sills and steps, imported goods, specially processed products, specific quantities), production and logistical time are required.
The timeframe depends on:
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current production workload
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complexity of fabrication
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ordered quantity
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raw material availability
3. The product is delivered from abroad
Some materials are imported from countries such as India, Germany, Italy, Turkey, China, Greece, Romania, and others.
In this case, the timeframe includes:
There are factors that are not entirely within our control, but they are actively monitored and managed.
4. Projects involving combined activities
For larger projects that include import, production, and additional processing, an individual execution timeframe is determined.
Upon order confirmation, an estimated timeframe is always communicated.
In case of changes, we inform promptly.
Important for planning
The most common mistake when working with natural stone is late material ordering.
Stone is a resource with origin, production, and logistics.
It requires prior organization.
Projects planned in advance are executed without compromise.
Recommendation: planning and advance reservation
For larger projects (facades, courtyards, hotels, guest houses, summer kitchens, outdoor spaces), it is advisable to place the order in advance.
We offer:
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Reservation with 50% advance payment and securing of the required quantity
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Storage at our warehouse in Kresna — free of charge for up to 6 months
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Delivery upon site readiness confirmation
This allows:
Frequently Asked Question
Can I order now and receive the material in a few months?
Yes. After advance payment, the material is secured and stored until the requested delivery date (free of charge for up to 6 months).
What do we ship immediately?
Not all products require long planning.
✔ Impregnation, maintenance, and cleaning products
If in stock in our warehouse in Kresna, these products are dispatched shortly after order confirmation.
This includes impregnators, cleaning agents, and specialized products for natural stone.
✔ Free samples of available materials
When available, we offer sample dispatch so that selection can be made calmly and confidently.
Samples are prepared and sent according to current stock availability.
This allows:
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real assessment of color and texture
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comparison between options
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more confident decision-making before final order
Why is this important?
Natural stone is a material that should be seen in person.
That is why the process is structured as follows:
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Selection and sample
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Quantity confirmation
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Timeframe communication
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Production and delivery
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Dispatch
This minimizes errors and ensures a better final result.
Speed is an advantage.
Planning is security.
For stone products, the right time to order is before installation begins.
Projects that are planned in advance are executed calmly, without compromise and without unnecessary pressure.
We are available at our production base in Kresna and in our showroom in Sofia to discuss all details: timeframes, quantities, processing, and a realistic execution schedule.
Natural stone is not a mass industrial product.
It is a material with origin, process, and logistics.
Planning is part of a quality project.
And proper organization guarantees peace of mind during execution.
