Wall panel TRIX from Rusty-golden slate

We export to many countries in Europe by delivering wholesale to companies with full trucks’ orders. Please send us your inquiry and we’ll get back to you with our proposal, production time and transport parameters, so you can check the transport cost with your shipping partners.

We also ship orders for private persons across Europe through a door-to-door courier service. Let us know what you liked and the zip code at the place of delivery. We will check with the courier companies for you and send you the best shipping price.

Working with natural stone, as well as renovations and construction in general, requires serious planning, flexibility, and continuous adaptation.

Unlike mass-produced goods, stone products involve manufacturing, raw materials, and deliveries from various parts of the world. Production workload, international logistics, and seasonality all influence the schedule.

Upon confirmation of each order, we provide an estimated timeframe of a predictive nature, determined according to current availability, production workload, and the logistical situation at the time of the request.

In the event of changes arising from factors beyond direct operational control (transportation, quarrying and extraction, customs procedures, force majeure circumstances), the information is updated promptly.

The most common problem is not a long lead time.
The most common problem is late planning.

That is why we offer our control system “Smooth Execution”, which includes:

• Securing the order with a 50% advance payment

• Delivery once site readiness is confirmed

• Up to 6 months of free storage at our logistics base in Kresna

The timeframe may vary.
Control over the project does not.

How do we communicate timeframes?

Our working process is clear and predictable:

• We confirm an estimated timeframe upon order confirmation.

• We inform promptly in case of changes.

• We provide updated information upon request.

Transparent communication is part of a professional process.

The timeframe depends on which of the following situations applies:

1. The product is in stock in Kresna

If the item is available in our warehouse, it is prepared and dispatched according to current logistics workload up to a maximum of 3–4 working days.

2. The product is manufactured to order

When an order is produced specifically according to a request (BBQ, fountain, outdoor kitchen, custom-cut slabs for window sills and steps, imported goods, specially processed products, specific quantities), production and logistical time are required.

The timeframe depends on:

• current production workload

• complexity of fabrication

• ordered quantity

• raw material availability

3. The product is delivered from abroad

Some materials are imported from countries such as India, Germany, Italy, Turkey, China, Greece, Romania, and others.

In this case, the timeframe includes:

• partner availability

• organization of international transport

• container schedules

• customs procedures

• seasonal workload

There are factors that are not entirely within our control, but they are actively monitored and managed.

4. Projects involving combined activities

For larger projects that include import, production, and additional processing, an individual execution timeframe is determined.

Upon order confirmation, an estimated timeframe is always communicated.
In case of changes, we inform promptly.

Important for planning

The most common mistake when working with natural stone is late material ordering.

Stone is a resource with origin, production, and logistics.
It requires prior organization.

Projects planned in advance are executed without compromise.

Recommendation: planning and advance reservation

For larger projects (facades, courtyards, hotels, guest houses, summer kitchens, outdoor spaces), it is advisable to place the order in advance.

We offer:

• Reservation with 50% advance payment and securing of the required quantity

• Storage at our warehouse in Kresna — free of charge for up to 6 months

• Delivery upon site readiness confirmation

This allows:

• price fixation

• guaranteed availability

• better planning of the construction schedule

• minimized risk of batch differences

Frequently Asked Question

Can I order now and receive the material in a few months?

Yes. After advance payment, the material is secured and stored until the requested delivery date (free of charge for up to 6 months).

What do we ship immediately?

Not all products require long planning.

✔ Impregnation, maintenance, and cleaning products

If in stock in our warehouse in Kresna, these products are dispatched shortly after order confirmation.

This includes impregnators, cleaning agents, and specialized products for natural stone.

✔ Free samples of available materials

When available, we offer sample dispatch so that selection can be made calmly and confidently.

Samples are prepared and sent according to current stock availability.

This allows:

• real assessment of color and texture

• comparison between options

• more confident decision-making before final order

Why is this important?

Natural stone is a material that should be seen in person.

That is why the process is structured as follows:

1. Selection and sample

2. Quantity confirmation

3. Timeframe communication

4. Production and delivery

5. Dispatch

This minimizes errors and ensures a better final result.

Speed is an advantage.
Planning is security.

For stone products, the right time to order is before installation begins.

Projects that are planned in advance are executed calmly, without compromise and without unnecessary pressure.

We are available at our production base in Kresna and in our showroom in Sofia to discuss all details: timeframes, quantities, processing, and a realistic execution schedule.

Natural stone is not a mass industrial product.
It is a material with origin, process, and logistics.

Planning is part of a quality project.
And proper organization guarantees peace of mind during execution.

Dear Customers,

We would like to inform you that we do not offer installation services for our products (we are only producer). Here’s how we can assist you:

Nationwide Delivery
We organize delivery with budget-friendly pallet transport for all heavy shipments. Your order will arrive at the address you provide, ready for installation.

Garden Products
When you purchase garden products, you will receive detailed installation instructions. These projects are very straightforward and usually take no more than a day to complete. We recommend finding local professionals or handymen who can handle the installation quickly and efficiently.

Stone Products (cladding, flooring, window sills, stairs, etc.)
Installing natural stone requires experience and skills to ensure quality and durability. To find reliable professionals:

• Seek recommendations from friends or neighbors who are satisfied with their projects.
• Contact local construction companies or contractors who specialize in natural stone installation.
• Explore online platforms for services, where you can find reviews and portfolios of various specialists.

Natural stone demands attention to detail, so we recommend hiring an experienced professional. We are here to provide detailed product information and make the installation process as seamless as possible.

For additional information and support
Feel free to contact us at +359 898 461 913 or +359 879 516 050, or via email at info@raimar-bg.com. We’ll be happy to assist you!

Discover our useful information, inspiration, and practical advices in our blog – Ideas, opinions, and tips for inspiration.

In the blog you will find articles with ideas for interior and exterior design, shared projects from our customers, expert guidance on the installation and maintenance of natural stone, as well as opinions and feedback on our products.

We believe that natural materials create harmony and beauty, inspiring people to spend more time outdoors with family and friends.

Our blog is a place where natural aesthetics and practicality come together, helping you build a beautiful and sustainable space where stone truly belongs.

All аrticles

• Ideas for beauty and functionality with natural stone
• Shared projects from customers and friends
• Garden sinks and fountains for the yard
• Stone cladding and facades for houses
• Outdoor paving with stone tiles
• Garden and yard decoration with pebbles and gravel
• The useful and the enjoyable from Raimar
• Ideas for outdoor barbecues
• Ideas for a summer kitchen with a barbecue
• How to build a barbecue with an oven?
• Window sills, outdoor and indoor stone staircases
• Customer reviews and projects with stone veneers

Free Samples for Your Project

Stone is like the five fingers on a hand – each one is different and unique, and that’s where its beauty and charm lie. Photos provide a general idea of the natural material, but nothing compares to the experience of touching the stone, seeing how it looks under different lighting, and feeling its raw texture.

It’s important to keep in mind that due to its geological origin, variations in color, shades, and surface structure are natural and even desirable. This is the magic of nature and natural materials.

What Are the Samples?

Samples are small pieces of natural stone, typically around 20x20 cm, that allow you to get a better idea of the material. They are carefully selected to showcase the main colors, textures, and characteristics of the stone. Compact and easy to transport, they are perfect for comparison, placement, and selection directly at your project site.

The samples are free – you only pay for delivery!

The shipping cost for door-to-door delivery in Bulgaria is for a package with dimensions 20x30x10 cm and weight of up to 1-2 kg. We work with all local courier services, and you can choose delivery to your address or to an Econt or Speedy office of your choice.

To receive your samples, simply send us your name, address (or courier office), and a contact phone number, and they will arrive within 2-3 business days (we ship them immediately). If you select multiple samples (up to 5 different types of stone), the delivery cost may increase depending on the weight of the package.

Contact us at 0879 51 60 50 via phone, Viber, or email: info@raimar-bg.com.

Why to Order Free Samples?

✔ Product Visualization
See the stone in person and determine how it fits into your space, ensuring an informed decision.

✔ Quality Assessment
Evaluate the quality, texture, and structure of the natural stone to ensure you select a durable and aesthetically pleasing material.

✔ Product Comparison
If you're considering multiple options, samples will help you compare and choose the most suitable stone for your project.

✔ Risk Reduction
By previewing the product beforehand, you avoid costly mistakes that could waste both time and money.

✔ Valuable Experience
Explore and test different types of stone without any prior commitment.

Get in touch with us for questions or to request samples at 0879 51 60 50.

Thank you for choosing Raimar. We’re here to support you at every step of your project!